Meet Ian Tate

In early 2023, a recent college graduate embarked on a job search, seeking an entry-level position in the legal field. The goal was to find an environment where dedication and skills could translate into professional growth and a sense of purpose beyond mere number-crunching. “I wanted a career that felt worthwhile for myself and those that I was working for,” Ian explains.

That search led to Coopers LLP, where the role of Records Clerk presented an opportunity to enter the industry. The firm’s culture and values aligned with Ian’s own aspirations.

The journey at Coopers began in May 2023, with responsibilities centered on the meticulous collection and maintenance of case-related records, including medical and law enforcement documents. This involved a blend of internal communication within the firm and external communication with medical providers, law enforcement agencies, and occasionally client employers.

The transition to Case Manager emerged organically, driven by both the firm’s need for an additional team member in that role and Ian’s expressed desire for advancement. The firm’s emphasis on internal growth, highlighted during the initial interview process and reinforced through interactions with colleagues like Tim Michael (then a Case Manager, now a Pre-Lit Manager) and Shareholder Maryanne Cooper, signaled that such ambitions were attainable. Ian notes, “The internal development of talent at Coopers has been emphasized since my earliest communications.”

Ian helping at a Coopers LLP community event, the Supermarket Street Sweep. Photo: Erik Mathy / @erikhmathy

To facilitate this transition, a part-time Case Manager role was created in late November/early December 2023. This allowed for a gradual assumption of case management duties while simultaneously fulfilling Records Clerk responsibilities, pending the hiring of a full-time replacement. The new role was particularly appealing because of the opportunity to hone writing and negotiation skills and to cultivate professional communication and relationship-building abilities with a diverse range of individuals, including clients, insurance adjusters, and experts.

The learning curve was steep. While formal training was provided, much of the development as a Case Manager was experiential. “Though there was, of course, much dedicated training involved, a considerable portion of my work/learning/growth as a case manager has happened through learning by doing,” Ian recalls. The collaborative environment at Coopers, particularly within the pre-litigation team, proved invaluable. Guidance from Pre-Litigation Managers, along with experienced Case Managers, contributed significantly to Ian’s progress.

Ian’s journey from Records Clerk to Case Manager exemplifies the firm’s commitment to nurturing talent and providing opportunities for growth. Through dedication, collaboration, and a focus on client communication, Ian has quickly become a valuable member of the pre-litigation team. His early successes, including significant settlements and effective lien negotiations, demonstrate his commitment to achieving the best possible outcomes for clients. As Ian continues to develop his skills and expertise, he remains focused on the core values that first attracted him to Coopers: a dedication to meaningful work and a commitment to serving both clients and the firm.